at999 Terms & Conditions

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player," "User," "You") and at999 Casino ("at999," "We," "Us," "Our"), the operator of the online gaming platform accessible at at999.win and its associated subdomains and services (collectively, the "Platform").

By accessing the at999 Platform, creating an account, depositing funds, participating in any game or promotional activity, or using any feature of the at999 service, you acknowledge that you have read this Agreement in its entirety, that you understand its contents, and that you agree unconditionally to be bound by its terms. If you do not agree to any part of this Agreement, you must immediately cease using the at999 Platform and close your account.

at999 reserves the right to amend these Terms and Conditions at any time without prior notice. Continued use of the Platform following the posting of amended terms constitutes your acceptance of those changes. It is your responsibility to review this Agreement periodically. The effective date of the current version of this Agreement is January 1, 2026.

To register and maintain an account with at999, you must satisfy all of the following eligibility conditions at all times during your use of the Platform:

• You must be a natural person of at least twenty-one (21) years of age. The use of at999 Casino services by individuals under 21 years of age is strictly prohibited under applicable Philippine regulations and the policies of at999.
• You must be legally capable of entering into binding contracts under the laws applicable to you.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited or requires a separate local license that at999 does not hold.
• You must not be an employee, director, officer, contractor, or agent of at999, nor an immediate family member of such persons, unless prior written approval has been obtained from at999 management.
• You must not have been previously excluded, self-excluded, or banned from the at999 Platform or from other regulated gambling services due to problem gambling or misconduct.
• You must be acting on your own behalf and not as agent or representative of any third party.

at999 reserves the right to request documentation to verify your eligibility at any time, including government-issued identity documents, proof of age, and proof of address. Failure to provide satisfactory documentation within a reasonable timeframe will result in account suspension and, where applicable, forfeiture of any bonus balances.

Each individual is permitted to hold one (1) active account on the at999 Platform at any time. The operation of multiple accounts by the same individual, whether using the same or different personal details, is strictly prohibited. at999 employs technical and manual detection methods to identify duplicate accounts, and any accounts identified as duplicates will be closed immediately. All balances, winnings, and bonuses associated with duplicate accounts will be forfeited.

When registering with at999, you are required to provide accurate, current, and complete information, including your legal name, date of birth, Philippine mobile number or email address, and such other information as may be requested during the registration process. You agree to update your account information promptly if any details change.

You are solely responsible for maintaining the confidentiality and security of your at999 account credentials, including your username and password. You must not share your login credentials with any third party. at999 shall not be responsible for any losses arising from unauthorized use of your account resulting from your failure to maintain credential security. You must notify at999 support immediately upon becoming aware of any unauthorized access to your account.

at999 reserves the right to refuse registration to any applicant at its sole discretion, without obligation to provide reasons for such refusal.

at999 supports deposits and withdrawals via GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph. The list of available payment methods is subject to change. Current minimum deposit amounts, minimum withdrawal thresholds, and applicable processing times are displayed within the Platform at the time of transaction initiation.

All deposits must originate from payment accounts held in your own name. The use of third-party payment methods — accounts, cards, or e-wallets not registered to you personally — is strictly prohibited. at999 will verify the ownership of payment methods as part of its KYC process. Funds deposited through third-party payment sources may be frozen or confiscated pending investigation.

Withdrawals will be processed to the same payment method used for deposit wherever technically possible. at999 reserves the right to conduct identity and source-of-funds verification before processing any withdrawal. Standard withdrawal processing times are as follows: GCash approximately 5 minutes; Maya approximately 10 minutes; Philippine bank transfers same business day subject to banking hours; cryptocurrency withdrawals approximately 20 minutes subject to network confirmation times. at999 does not guarantee these processing times but makes reasonable commercial efforts to meet them.

at999 does not charge fees on standard deposits or withdrawals. However, your payment provider may impose transaction fees independent of at999. You are responsible for any fees charged by your bank or e-wallet provider.

at999 may from time to time offer bonuses, free spins, cashback, reload offers, and other promotional incentives to registered players. Each promotion is subject to specific terms that will be communicated at the time the offer is presented. In the event of any conflict between these general Terms and Conditions and the specific terms of a promotion, the specific promotional terms shall prevail.

Unless otherwise stated in specific promotional terms, the following general bonus conditions apply across all at999 promotions:

• Bonuses are for entertainment purposes only and do not represent real money until applicable wagering requirements are met.
• Wagering requirements must be satisfied within the specified validity period. Failure to do so results in forfeiture of the bonus and any associated winnings.
• at999 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
• Players may only claim each bonus offer once unless the promotion specifically states otherwise.
• at999 reserves the right to determine, at its sole discretion, that any player has engaged in bonus abuse, arbitrage, or any form of exploitation of promotional offers. Such determination will result in forfeiture of the bonus and all associated winnings.
• Bonuses are non-transferable and have no cash value unless specifically stated otherwise in the applicable promotional terms.

The following conduct is strictly prohibited on the at999 Platform. Violation of any prohibition listed below constitutes a material breach of this Agreement and may result in immediate account suspension, permanent ban, and forfeiture of all funds:

• Cheating and fraud: Use of any software, tool, device, or method designed to give an unfair advantage in any game, including but not limited to bots, automated play scripts, card counting software, or exploit-based play.
• Collusion: Coordinating with other players to manipulate game outcomes, including in live poker, bingo, or any other multi-player game format.
• Impersonation: Registering under a false identity, using another person's personal information, or misrepresenting your identity or eligibility at any point.
• Money laundering: Using at999 as a vehicle for any money laundering, terrorist financing, or other financial crime.
• Chargebacks: Initiating a payment chargeback, reversal, or dispute in bad faith through your bank or payment provider after funds have been received and used on the Platform.
• Technical exploitation: Intentionally exploiting any software error, miscalculation, glitch, or technical malfunction in any game or Platform feature. Any winnings derived from such exploitation will be void.
• Threats and harassment: Making threats, engaging in abusive, harassing, or discriminatory behavior toward at999 staff or other players.

All content on the at999 Platform, including but not limited to the at999 brand name and logo, website design, graphics, user interface elements, software, game content, text, promotional materials, and any other proprietary material, is the exclusive intellectual property of at999 or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the at999 Platform solely for personal, non-commercial entertainment purposes in accordance with this Agreement. This licence does not permit you to reproduce, distribute, modify, reverse-engineer, publicly display, or create derivative works from any content on the at999 Platform without the prior written consent of at999.

at999 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement and should be read in conjunction with these Terms and Conditions. By using the at999 Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

at999 implements industry-standard security measures, including 256-bit SSL encryption, to protect personal and financial data transmitted through the Platform. However, no system of data transmission over the internet can be guaranteed as completely secure, and at999 cannot warrant the absolute security of information you transmit to us.

at999 is committed to promoting responsible gaming and player wellbeing. We recognize that gambling, while an enjoyable form of entertainment for most players, can become problematic for some individuals. at999 provides a suite of player protection tools accessible through your account settings at all times.

Available responsible gaming tools include: deposit limits (daily, weekly, monthly), session time reminders, cooling-off periods, and permanent self-exclusion. Players who wish to activate self-exclusion may do so directly through account settings or by contacting at999 support. Self-exclusion requests are processed promptly and, once confirmed, are irreversible for the duration of the selected period.

If you are concerned about your gambling behavior or that of someone you know, we encourage you to visit our Responsible Gaming page for guidance, self-assessment tools, and information on professional support resources available in the Philippines. All at999 Casino services are strictly for players aged 21 and above.

To the maximum extent permitted by applicable law, at999, its directors, officers, employees, affiliates, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising from or in connection with:

• Your access to or inability to access the at999 Platform;
• Any conduct or content of third parties on the Platform, including game providers;
• Any unauthorized access to or use of our servers or any personal or financial information stored therein;
• Interruption or cessation of transmission to or from the Platform;
• Any bugs, viruses, or similar harmful code transmitted through the Platform by any third party;
• Errors or omissions in any content or for any loss or damage incurred as a result of using any content posted, transmitted, or otherwise made available through the Platform.

at999's total aggregate liability to you for any and all claims arising under or in connection with this Agreement shall not exceed the total amount deposited by you into your at999 account in the thirty (30) days immediately preceding the event giving rise to the claim.

at999 reserves the right to suspend, restrict, or permanently close your account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of this Agreement;
• Reasonable suspicion of fraud, cheating, collusion, or bonus abuse;
• Failure to complete identity verification or provide requested documentation;
• Receipt of a chargeback or payment dispute from your financial institution;
• Reasonable suspicion of money laundering or other criminal activity;
• Regulatory or legal obligations requiring account closure;
• Any other reason that at999 determines, in good faith, warrants account action.

Upon termination for cause, any bonus balances and winnings derived from prohibited conduct will be forfeited. Real money balances that are not subject to forfeiture will be returned to your registered payment method following completion of any applicable investigation, subject to deduction of any amounts owed to at999.

You may close your at999 account at any time by contacting at999 support. Any remaining real money balance will be returned to you following standard withdrawal processing, subject to the completion of any pending KYC verification requirements.

In the event of any dispute, complaint, or concern arising from your use of the at999 Platform, you are encouraged to contact the at999 customer support team in the first instance via the live chat facility. at999 aims to resolve all complaints promptly, fairly, and in good faith.

All complaints should include: your registered account username, a clear description of the issue, the date and time the issue occurred, and any relevant screenshots or evidence. at999 will acknowledge receipt of your complaint and will use reasonable efforts to provide a substantive response within 5 business days.

Game outcome disputes must be raised within thirty (30) days of the relevant game round. at999 maintains complete game logs and transaction records, which shall be the primary reference in any dispute regarding game outcomes. The decision of at999's compliance team on matters of game outcome and technical disputes shall be final and binding, subject to any applicable regulatory oversight.

at999 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Changes will be effective immediately upon posting of the revised Terms on the Platform, with the "Last Updated" date reflecting the date of the most recent revision.

Where changes are material and affect your rights or obligations as a player, at999 will make reasonable efforts to notify registered players via email to the registered account address or through an in-platform notification. Your continued use of the at999 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

These Terms and Conditions shall be governed by and construed in accordance with applicable laws governing online gaming in the jurisdiction in which at999 operates. By using the at999 Platform, you submit to the jurisdiction of the competent courts and regulatory authorities with oversight of online gaming operations serving the Philippine market.

Nothing in this Agreement shall be construed to limit the rights of any player under applicable mandatory consumer protection laws in the Philippines. Where any provision of this Agreement is found to be invalid, unlawful, or unenforceable to any extent, that provision shall, to that extent, be severed from the remaining Agreement, which shall continue to be valid and enforceable to the fullest extent permitted by law.

If you have any questions regarding these Terms and Conditions or any aspect of the at999 platform, please contact us through the following channel:

• Live Chat: Available 24/7 through the at999 Platform — the fastest way to reach a support agent.
• Email Support: [email protected] (plain text — not a clickable link)
• Responsible Gaming enquiries: Dedicated responsible gaming support is available via live chat and through our Responsible Gaming page.

at999 support is staffed by Filipino team members and operates in both English and Filipino. Response times via live chat are typically immediate during peak hours and within 30 minutes during off-peak hours.